Refund & Cancellation Policy
Last updated: 25 August 2026
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This Refund & Cancellation Policy applies to purchases made through the Lipika web application at https://lipika.co.in/.
Lipika is operated by Lambodar Das, an individual / unregistered business based in Bhadrak, Odisha, India.
1. No Post-Payment Cancellation
Once a payment has been successfully completed, the purchase cannot be cancelled.
Users should carefully review the selected plan, quantity, promotional code, and final payable amount before completing the transaction.
2. No Refunds
Payments made for Lipika token purchases or paid plans are non-refundable after successful payment, except where a refund is required under applicable law.
This includes, subject to applicable law:
- Token purchases
- Monthly plans
- Yearly plans
- Purchases made using promotional codes
- Purchases where the user later decides not to use the service
3. Accidental or Duplicate Payments
If you believe that you have been charged more than once for the same transaction or that a payment was processed incorrectly, contact us as soon as possible with the relevant payment/order information.
We will review the transaction and take appropriate action where a genuine duplicate or payment-processing error is confirmed.
Contact:
4. Payment Failure
If a payment fails and the transaction is not successfully completed, no paid entitlement will be granted for that failed transaction.
If money has been debited from your account despite the payment being reported as failed, the transaction may be subject to the payment provider’s settlement or reversal process.
Users may contact us with the relevant transaction details if the amount is not resolved within a reasonable period.
5. Service Issues
If you experience a technical problem with Lipika, please contact support before assuming that a payment-related issue has occurred.
We will investigate genuine technical issues and make reasonable efforts to restore service or resolve the problem.
Technical support does not automatically create an entitlement to a refund.
6. Subscription Plans
Monthly and yearly plans provide unlimited conversion usage during their applicable active period, subject to the service’s reasonable technical protections and Terms & Conditions.
Once a subscription plan has been purchased and activated, it cannot be cancelled for a refund.
7. Token Purchases
Purchased tokens are credited to the user's account after successful payment and are non-refundable except where required by applicable law.
8. Promotional Purchases
Purchases made using promotional codes are subject to the same refund and cancellation rules unless the specific promotional offer expressly states otherwise.
9. Refunds Required by Law
Nothing in this policy is intended to exclude or restrict any consumer right, remedy, or refund that cannot lawfully be excluded or restricted under applicable law.
10. Account Deletion
If you permanently delete your Lipika account, any remaining paid tokens and any active monthly or yearly plan associated with that account will be permanently lost. Account deletion does not create a right to a refund, cancellation, transfer, or reinstatement of those entitlements.
11. How to Contact Support
For payment-related questions, duplicate payment reports, failed-payment issues, or technical problems related to a purchase:
Email: lipikasupport@gmail.com
Please include:
- Your Lipika account email
- Razorpay order/payment ID, if available
- Approximate transaction date and time
- A short description of the issue
12. Grievance Officer
13. Policy Changes
We may update this policy when necessary to reflect changes to the service, pricing structure, payment processes, or applicable legal requirements.
The updated version will be published on this page with a revised “Last updated” date.
14. Website
Also see: Privacy Policy · Terms & Conditions